I work in the production department at the head office factory.

Before joining, I thought most sweets were mass-produced by machines. But I was surprised to learn that each item is carefully handmade with human touch. At first, I knew nothing about the ingredients, tools, or machines, and it was overwhelming. But everyone was kind and thorough in teaching me.

There’s so much to learn and so many techniques to master in confectionery making. It’s a deep and rewarding field that requires daily hands-on experience. As I gradually learn and improve, things I couldn’t do before become possible, and that brings joy and motivation.

I’m currently in charge of baked goods. The most difficult part is maintaining consistent quality, as oven settings must be adjusted based on the day’s temperature and humidity. But that challenge is also what I find fascinating.

Whenever I see a product I made mentioned in the daily sales reports from our stores, I feel an indescribable happiness.

It makes me want to create even more delicious sweets. When I make confections, I think about the customers who will enjoy them and pour my heart into every creation.